Frequently Asked Questions

What is a VPN?

A VPN (Virtual Private Network) creates a private encrypted tunnel between your
computer and a public or private network (e.g. the internet or a private gaming server).
The VPN connection allows you to appear as if you’re browsing from anywhere in the
world and all of the data between your computer and the VPN server is secure and
private. No one will be able to connect the unique IP address that identifies your
computer to your activities online.

What can I do with a VPN?

A VPN allows you to browse the internet with greater anonymity, protect your identity
from identity thieves, and browse content that might not be available in your country.
VPNs let you have greater control who can see you and what you do on the internet.

What services can I access with a VPN?

A VPN can access any service that a standard internet connection can access. There
are certain sites that are restricted by country and you will need to be aware of which
country you currently have your VPN set.

Why do I need a VPN?

The U.S. Congress rolled back Internet privacy rules, giving service providers free reign
to track, store and sell browsing data. The U.S. Department of Justice (DoJ) issued a
warrant to DreamHost, asking for a list of everyone who visited DisruptJ20.org — a site
used to plan protests at President Trump’s inauguration. Both events raise important
questions about online privacy, and many consumers are turning to Virtual Private
Networks (VPN). In order to ensure your privacy is protected, a VPN is highly
recommended.

Will a VPN slow my internet connection?

Certain VPNs can slow your connection down. Some services have a greater effect on
seed than other. That’s why it is important to read reviews to see which VPN services
affect seed.

How important are sever locations?

Server location can affect whether or not you have access to content that is geo-locked
(locked due to your location). The location can also have an effect on your latency
(seed). When selecting a VPN provider, it is important to make sure that they have
enough server locations to meet your needs.

Are VPNs safe?

Not all VPNs are created equal. In all industries, there are bad actors. It is important to
find a reliable VPN provider that has been reviewed and vetted. Finding a provider who
has good standing in the industry is a top priority to ensure your safety.

Does a VPN help protect against identity theft?

A VPN allows you to browse the internet with greater anonymity and thus mask who you
are from hackers and identity thieves. By changing the source of your connection, you
make it harder for someone to find a venerable point of attack to access your
information. VPNs are one of the top tools for protecting your valuable information from
hackers.

Can I use a VPN while gaming?

VPNs can be used when gaming, but depending on the provider, you may encounter
decreased speeds. Be sure to read all reviews to select the right service for your needs.

Will I be able to stream TV and movies using a VPN?

You should be able to stream television and movies just as you would with any other
internet connection. There are certain sites that are restricted by country and you will
need to be aware of which country you currently have your VPN set.

How do I use a VPN when traveling?

A VPN can be used while traveling and is recommended to ensure your safety abroad.
You can find a VPN that offers service via mobile device to ensure that all of your
internet usage both on a computer and your smartphone are protected. Make sure that
the provider you choose offers an app or another option for all types of internet usage.

Will I truly remain anonymous?

Unfortunately, there is no absolute guarantee that your identity will be kept 100%
anonymous. However, using a VPN gives you greater chance to remain anonymous
than simply using the internet without one.

Which countries are known for blocking VPN connections?

There are a few countries that are known to block VPN connections. China has for
many years attempted to limit internet access through what is known as the Great
Firewall of China. Recently it has been reported that they are able to detect and block
VPN connections as well.

Other countries on the list include Iran, Russia, and Syria. While it’s still possible to use
a VPN in these countries there are active measures to limit or stop their use.